| Data for the month ending March 22 | |||||||
| Sr.No | Received from | Pending at the end of last month | Received | Resolved | Total Pending | Pending complaints above 3 months | Average Resolution time (in days) |
| . | |||||||
| 1 | Directly from Investors | 1 | 1 | 0 | 0 | 1 | NA |
| 2 | SEBI (SCORES) | 0 | 1 | 1 | 0 | 0 | 1 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | NA |
| GrandTotal | 1 | 2 | 1 | 0 | 1 | 1 | |
| Average Resolution time is the sum total of time taken to resolve each complaint in days,in the current month divided by total number of complaints resolved in the current month. | |||||||
| Trend of monthly disposal of complaints | |||||
| Sr. No | Month | Carried forward from previous month | Received | Resolved | Pending |
| 1 | Mar-22 | 0 | 2 | 1 | 1 |
| 2 | Feb-22 | 0 | 0 | 0 | 0 |
| 3 | Jan-22 | 0 | 0 | 0 | 0 |
| 4 | Dec-21 | 0 | 0 | 0 | 0 |
| 5 | Nov-21 | 0 | 1 | 1 | 0 |
| 6 | Oct-21 | 0 | 0 | 0 | 0 |
| 7 | Sep-21 | 0 | 0 | 0 | 0 |
| GrandTotal | 0 | 3 | 2 | 1 | |
| Inclusive of complaints of previous months resolved in the current month. | |||||
| Trend of annual disposal of complaints | |||||
| SN | Year | Carried forwardfrompreviousyear | Received | Resolved | Pending |
| 1 | 2022 | 0 | 2 | 1 | 1 |
| 2 | 2021 | 0 | 5 | 5 | 0 |
| 3 | 2020 | 0 | 6 | 6 | 0 |
| 4 | 2019 | 0 | 22 | 22 | 0 |
| 5 | 2018 | 0 | 17 | 17 | 0 |
| GrandTotal | 52 | 51 | |||
| Inclusive of complaints of previous years resolved in the current year. | |||||